There is an old expression, "curiosity killed the cat,” which might be interpreted as a caution against delving too deeply into what is better left alone, lest uncomfortable truths arise.  My own relationship with curiosity is a bit more nuanced. There are times, as a listener, I intentionally set aside my own curiosity so as to maintain a focus on others and trust that they have the relevant details to manage their own situations.  On the other hand, I have also been part of

The Blue Jays lost last night. I actually didn’t think that would happen. I was so convinced they would be the top team. They’d come back before time and time again and in my mind, this game was no different. For those of you who know me, you know how much baseball fills our day-to-day life. We spend our summer on the diamond cheering our son and have been doing that for 2/3 of our kids for the past 15 years. I have arrived at a conclusion, based on what I have observed from

Organizational culture is largely comprised of the values, beliefs, ways of working together, and multiple symbolic and historical elements. However, organizational culture must not be carved in stone. It might be peoples’ values, assumptions, behaviours and attitudes, but it needs to be more than that.   It is also experiential. It is a human function. It is the conversation, involving all players, that assesses and, if necessary, examines and challenges elements of culture

If you work in any kind of organizational learning and design, you are likely to get this question. I asked my kids: “how would you...