Adaptive Skills for Change: A view from Aotearoa’s (New Zealand) system redesign

Change is the norm globally. Organizations and systems worldwide are trying new things to improve health outcomes. Aotearoa (New Zealand) is in the process of addressing health issues through reorganizing into one health governing system – a process started by one government and then revised by a subsequent government. Clinicians, leaders and managers often struggle to assess the impacts of these types of large-scale change, and how to work through uncertainty. Join the conversation with Jazz Grewal, health system leader and social worker, as she highlights the ways in which people need to process change, and how her perception of “change management” is about managing self – because change happens.

Jazz has a diverse background in both the health and social care sector spanning over 30 years in the UK and Aotearoa. With a career that began in psychology and social work, Jazz has been involved in leading innovation and…